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This policy deals only with personal information handled by the Red Deer Chamber of Commerce. Personal information is information about an identifiable individual, excluding business contact information. The following explains how the Red Deer Chamber of Commerce handles personal information. The Chamber reserves the right to change this policy and it may be updated periodically. These changes may affect our use of member information. Accordingly, members are advised to check for changes regularly.
The Red Deer Chamber of Commerce will not use personal information for any other purpose than identified at or before the time of collection.
The Red Deer Chamber of Commerce does not collect, use or disclose personal information of individuals except when individuals give consent and provide the information on a voluntary basis. There may be occasions where more specific personal information is necessary for it to proceed with a request for information, or provide individuals with a product or service. In such cases, it will provide the member with a description on the information it needs. In all cases, the Red Deer Chamber of Commerce limits the amount and type of information collected to only the personal information that is required to provide the individual with the requested information, product, or service. The Chamber collects only information that is voluntarily provided by the member and undertakes that such information will be kept strictly confidential.
Any personal information that the Red Deer Chamber of Commerce retains is kept in such a manner as to ensure its security and confidentiality at all times.
The Red Deer Chamber of Commerce respects the privacy of its members, partners, potential website visitors and internet users and will protect that privacy as vigorously as possible. It stores personal information in electronic and physical files that are secure. Its security measures include secure locks on filing cabinets, and using industry standard techniques such as firewalls, intrusion detection and restricted access to records and to equipment, including computers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while the Chamber strives to protect member personal information, it cannot ensure or warrant the security of any information transmit to it or received from it electronically. This is especially true for information transmitted to us via e-mail. The Chamber has no way of protecting that information until it reaches it. Once the Chamber receives a transmission, it makes best efforts to ensure its security on its servers.
The Red Deer Chamber of Commerce makes every effort to keep personal information as accurate, complete, current and relevant as necessary for the identified purposes. The Red Deer Chamber of Commerce does not routinely update personal information.
At the written request of an individual, he or she may view or edit their personal information as collected by the Red Deer Chamber of Commerce. The Red Deer Chamber of Commerce will inform them of what personal information it has about the individual, what it is being used for and, in cases where it has been disclosed, to whom it has been disclosed. There may be exceptional circumstances as provided by the CSA Model Code under which the Red Deer Chamber of Commerce may not be able to give an individual access to the personal information about her, or him, held by the Red Deer Chamber of Commerce. In this case the Red Deer Chamber of Commerce will explain the reason for this lack of access, as provided by the CSA Model Code.
To make a request, send a letter, email or fax, addressed to our privacy officer at the Chamber address. The request must include the following information:
Name, contact details, the nature of the request, including whether the individual wishes to view and/or edit information or inquire regarding use and/or disclosure.
The Red Deer Chamber of Commerce will reply to the request in no later than thirty days after receipt of the request, or if it is not able to respond within this time period, it will send a notice of extension. If it is not able to disclose all the personal information it holds on the member, it will give a reason for its inability to do so, unless prohibited by law.
Any questions or comments about the Red Deer Chamber of Commerce’s handling of personal information should be directed to our privacy officer.
Membership fees paid are non refundable, however they can be re-assigned to another person from the same corporate entity during the membership year at no cost. Please notify us by email if you wish any changes.
Any cancellation must be received no later than three business days prior to the event.
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